Troubleshooting

Note: requires 3.x hardware. See Versions.

If the above does not help, please submit a ticket.

Note: requires 2.x software. See Versions.

For help with:

Powering on and off, see the Quick Start Guide.
Motion tracking (e.g., the virtual part or gun are not where you expect them to be), see Motion Tracking Best Practices.
Oculus Rift HMD (e.g., image not showing in the Oculus):

Also, verify the cable restraint:

Equipment setup (e.g., not being able to get beyond the equipment setup page), see the Default Projects List.

Connecting an external display (TV or projector), see Outputting to an Extra Display.

If the above does not help, please submit a ticket.